Incidents | Plomo Incidents reported on status page for Plomo https://status.plomo.ai/ https://d1lppblt9t2x15.cloudfront.net/logos/25046ef8113c5cd77a01cbb86803400e.png Incidents | Plomo https://status.plomo.ai/ en API (EU) is down https://status.plomo.ai/incident/973769 Wed, 22 Jul 2026 17:42:14 -0000 https://status.plomo.ai/incident/973769#6a1b3939b326a6698811b9ae06a7f4e236fe262a9b039ea6acaee09f004d5e1f API (EU) recovered. API (EU) is down https://status.plomo.ai/incident/973769 Wed, 22 Jul 2026 17:36:23 -0000 https://status.plomo.ai/incident/973769#9aac5aa13aaad01ddf38b097c812f1a486c631f0b2e80fc5e794f12715bd92c9 API (EU) went down. API (EU) is down https://status.plomo.ai/incident/946964 Wed, 08 Jul 2026 20:27:27 -0000 https://status.plomo.ai/incident/946964#80d177f361da2f3abfad8e90564019b9fc11936958d3810e0404ce140a9bea6e API (EU) recovered. API (EU) is down https://status.plomo.ai/incident/946964 Wed, 08 Jul 2026 19:39:31 -0000 https://status.plomo.ai/incident/946964#3c4833382aa576c9b19bd8e7a000ca0b754dae5e347f1de041407c361494bc92 API (EU) went down. API (EU) is down https://status.plomo.ai/incident/946964 Wed, 08 Jul 2026 16:00:51 -0000 https://status.plomo.ai/incident/946964#5a4bd90986f413eec8735a28bbaf231d649aea2a23c54f17cc0b13132c1d29ee API (EU) recovered. API (EU) is down https://status.plomo.ai/incident/946964 Wed, 08 Jul 2026 15:39:18 -0000 https://status.plomo.ai/incident/946964#d98f96f4b20ec4dfcb1ad59d8a5121716b6c6989e730a0bbc8b59eb8282fe4f9 API (EU) went down. API (EU) is down https://status.plomo.ai/incident/946964 Wed, 08 Jul 2026 08:21:31 -0000 https://status.plomo.ai/incident/946964#01fd23146e8bf49f5496400d6669bd8f25f2f47ea0f88f244648014e345fb6da API (EU) recovered. API (EU) is down https://status.plomo.ai/incident/946964 Wed, 08 Jul 2026 08:12:18 -0000 https://status.plomo.ai/incident/946964#f29a71a3d413cf29c23af7aedcaffe08df0619b59698f490d149378a4dbca82e API (EU) went down. API (EU) is down https://status.plomo.ai/incident/945978 Tue, 07 Jul 2026 11:18:38 -0000 https://status.plomo.ai/incident/945978#f418616650d138305c310b3453089b953e82d442beddf4a8c9a61eb5b7c41edd API (EU) recovered. API (EU) is down https://status.plomo.ai/incident/945978 Tue, 07 Jul 2026 11:12:31 -0000 https://status.plomo.ai/incident/945978#4246243673568aa36ebf76b9062abf6a6579b55e21f715f37d770498b96028fa API (EU) went down. API (EU) is down https://status.plomo.ai/incident/945978 Tue, 07 Jul 2026 11:09:33 -0000 https://status.plomo.ai/incident/945978#761367ec1d0e6217a73888e7afe8ea5abf4ba06c73e01ff53116704e0777c7ef API (EU) recovered. API (EU) is down https://status.plomo.ai/incident/945978 Tue, 07 Jul 2026 11:03:17 -0000 https://status.plomo.ai/incident/945978#f37e7fdf624c9810c72a6b1f99d17fd32d872273c04ddafa96739f61cf0175e5 API (EU) went down. API (EU) is down https://status.plomo.ai/incident/942510 Fri, 03 Jul 2026 13:18:29 -0000 https://status.plomo.ai/incident/942510#02f82da778f8a3dfb62d64b3f96dd68daf9fb0f4b642e7cfcd4bb53935b1405a API (EU) recovered. API (EU) is down https://status.plomo.ai/incident/942510 Fri, 03 Jul 2026 13:09:33 -0000 https://status.plomo.ai/incident/942510#290374a9c11d5de9fdd6a523d387f845accf27659be714b5e4abaf17e330d8db API (EU) went down. API (EU) is down https://status.plomo.ai/incident/942510 Fri, 03 Jul 2026 12:57:34 -0000 https://status.plomo.ai/incident/942510#fecd48447884b7812c9cf42af700a950d2e221d788e959a9315e5aa2e8f52b33 API (EU) recovered. API (EU) is down https://status.plomo.ai/incident/942510 Fri, 03 Jul 2026 12:36:27 -0000 https://status.plomo.ai/incident/942510#816cb92d9ec1c4cb8713d85f95b9317c0af21dbc8690224b2fc03932f2e37adf API (EU) went down. API (EU) is down https://status.plomo.ai/incident/942510 Fri, 03 Jul 2026 12:18:29 -0000 https://status.plomo.ai/incident/942510#b257cf00f6c3f722f49603f9a178ca123082cc00845698c92ea38677d62c6c0b API (EU) recovered. API (EU) is down https://status.plomo.ai/incident/942510 Fri, 03 Jul 2026 11:36:24 -0000 https://status.plomo.ai/incident/942510#7a2aab9f4437ef4928d7a0ef343909b8e3fd7a876659c8f34644ffe58da6f974 API (EU) went down. API (EU) is down https://status.plomo.ai/incident/942510 Fri, 03 Jul 2026 11:33:27 -0000 https://status.plomo.ai/incident/942510#0c0654165806461ed5ba39444fdc8187c40df6f1b88bc5ba2fdf02230b6dbcb5 API (EU) recovered. API (EU) is down https://status.plomo.ai/incident/942510 Fri, 03 Jul 2026 11:24:22 -0000 https://status.plomo.ai/incident/942510#a51ef78ffe260fcad7e4d60d8b5a3f508ceb21fa232832b2b442ec3ecf8a9dee API (EU) went down. API (EU) is down https://status.plomo.ai/incident/942510 Fri, 03 Jul 2026 11:06:17 -0000 https://status.plomo.ai/incident/942510#98f78e077d5921b39a2aa0a61045731272512f5084c2727069f093dcb7b0f664 API (EU) recovered. API (EU) is down https://status.plomo.ai/incident/942510 Fri, 03 Jul 2026 10:57:32 -0000 https://status.plomo.ai/incident/942510#ab2848c87e1753ac5c369ff9484d6e65f69691dea4023afc082c85eb3e01721a API (EU) went down. API (EU) is down https://status.plomo.ai/incident/940020 Wed, 01 Jul 2026 11:15:20 -0000 https://status.plomo.ai/incident/940020#a2904feb94007929201691a68aa428aa1ed7e5a845aa46969abccbfa38131643 API (EU) recovered. API (EU) is down https://status.plomo.ai/incident/940020 Wed, 01 Jul 2026 11:09:31 -0000 https://status.plomo.ai/incident/940020#4911d0545be0f6ae99f21c98476589c05dabfb35efc62c695c0c8058c0ce4b9b API (EU) went down. API (EU) is down https://status.plomo.ai/incident/940020 Wed, 01 Jul 2026 11:06:26 -0000 https://status.plomo.ai/incident/940020#446b542bfb908eb4b452ecc480fd5a994ddf3120a59860c9c8f30bc9b5dd6d20 API (EU) recovered. API (EU) is down https://status.plomo.ai/incident/940020 Wed, 01 Jul 2026 11:00:12 -0000 https://status.plomo.ai/incident/940020#634124644e02a970a106ec9e1176ec4216e3e0c147edf49ef3466bf59241eb18 API (EU) went down. API (EU) is down https://status.plomo.ai/incident/940020 Wed, 01 Jul 2026 01:30:19 -0000 https://status.plomo.ai/incident/940020#18ae55087b25833d15d62dde28c631284b5bb09c3d1ace4f7fc06557578e6f0d API (EU) recovered. API (EU) is down https://status.plomo.ai/incident/940020 Wed, 01 Jul 2026 01:24:29 -0000 https://status.plomo.ai/incident/940020#f78ecb7a90a95feea790f82137562cb8c700b9126ff3e768dd9a66fd7157b3af API (EU) went down. API (EU) is down https://status.plomo.ai/incident/939513 Tue, 30 Jun 2026 16:45:30 -0000 https://status.plomo.ai/incident/939513#8375b8bfb52e568b5c2230dde237bb96dfd7b4e1b5b547babb1b94ca02c15ade API (EU) recovered. API (EU) is down https://status.plomo.ai/incident/939513 Tue, 30 Jun 2026 16:39:21 -0000 https://status.plomo.ai/incident/939513#d00babd4d4824f3af75ce86e18939bf99fbd509643348615170997787b691a6d API (EU) went down. API (EU) is down https://status.plomo.ai/incident/939513 Tue, 30 Jun 2026 15:42:24 -0000 https://status.plomo.ai/incident/939513#374960615240610a35532849efc19da73216230c85d1877ae3c13101302c4619 API (EU) recovered. API (EU) is down https://status.plomo.ai/incident/939513 Tue, 30 Jun 2026 15:33:31 -0000 https://status.plomo.ai/incident/939513#f25e41327342bd014ef3ba654a1aef921c6d7f572cc2c8a5708ebc2e5032e602 API (EU) went down. API (EU) is down https://status.plomo.ai/incident/939513 Tue, 30 Jun 2026 15:15:10 -0000 https://status.plomo.ai/incident/939513#e2c8584afffd0aca62228cb62f81a60f2d327313dc8143b0ba2e849e143dbab4 API (EU) recovered. API (EU) is down https://status.plomo.ai/incident/939513 Tue, 30 Jun 2026 15:00:39 -0000 https://status.plomo.ai/incident/939513#4ddcb5a5a976949f191b172fc618d740cf4cfc819942eb81e8f745802498d531 API (EU) went down. API timeouts causing dashboard errors https://status.plomo.ai/incident/930987 Mon, 22 Jun 2026 08:25:00 -0000 https://status.plomo.ai/incident/930987#b454761ca01a0b102c65ac954c482523b178e0432cc56c482ac4544672aa7772 We identified the issue behind the dashboard timeouts. Basic health checks stayed green, but user-facing dashboard RPC routes were timing out while upstream API calls were completing very slowly, often near the dashboard proxy deadline. This caused 502/504s across deal, document, hygiene, workspace, CIM, and event-stream routes, including some save paths. API timeouts causing dashboard errors https://status.plomo.ai/incident/930987 Mon, 22 Jun 2026 08:10:00 -0000 https://status.plomo.ai/incident/930987#426b4f0c3452835ff0f7ee66b306e44fc31f448688cdc4105305c5233e11a386 API timeouts causing dashboard errors Temporary dashboard performance degradation https://status.plomo.ai/incident/928863 Fri, 19 Jun 2026 15:11:00 -0000 https://status.plomo.ai/incident/928863#4d7fbd1a996f26a9c6723e471a5f449d3beceec2e555c170a3c34080ff8dc020 We’ve resolved the issue that caused degraded dashboard performance. Increased platform usage put pressure on backend resources, which led to intermittent slowness and errors for some users. We have increased backend capacity, adjusted scaling limits, and are continuing to monitor the platform closely. Usage can now continue normally. Temporary dashboard performance degradation https://status.plomo.ai/incident/928863 Fri, 19 Jun 2026 14:46:00 -0000 https://status.plomo.ai/incident/928863#f6f000727910ba4c5b14a609e83812d577266474ed873e4740a36dc47bcebcc3 We saw increased platform usage that exceeded the resource profile we had provisioned, causing temporary degraded performance for some users. We’ve increased backend capacity and are monitoring the system to ensure usage can continue smoothly.